No commitment required — you'll be able to try our PMS hands-on and see for yourself how simple it is to use. One of our consultants will walk you through the core features, then leave you free to explore.
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Running a property in Italy means every arriving guest starts a chain of legal duties: the guest registration form to the police within twenty-four hours, the ISTAT tourism movement return, and the city tax to calculate, collect and report to the municipality. Alberigo reuses the data you already entered at check-in and turns it into the filings the law expects, without opening three separate portals.
What matters is not having a button per deadline, but never typing the same data twice. Once a guest is registered in the tableau, everything the police, ISTAT and the municipality need is already there. You review and submit.
Discover how to automate bureaucracy, eliminate overbooking and manage every department of your property from anywhere, with one simple yet powerful tool.
Whether a legal duty is a nuisance comes down to how much time it takes each time. Police registration has a twenty-four hour window: done by hand, that means a fixed appointment every single day, holidays included. The ISTAT return comes back on a fixed schedule. City tax accumulates guest by guest and then has to be reported in one go. None of it improves your guest’s stay, which is exactly why it should cost you as little time as possible.
With seasonal staff rotating through reception, compliance becomes a risk: one forgotten submission is enough. Alberigo is built so a new person is working within fifteen minutes, with no briefing on the regulations.
Different municipalities mean different city tax rates and exemptions. With multi-property management each property keeps its own rules, and you see all of them in one place.
Nobody picks a PMS for its compliance features. You put up with them and hope the software makes them invisible. That is what this part of Alberigo was built for: to think about paperwork as little as possible, with reasonable confidence that nothing was missed.
Alberigo was designed together with Italian hoteliers, from the problems that kept recurring across very different properties. Compliance was near the top: not because it is complicated, but because it is daily, repetitive and punishable.
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What we are asked most often about police registration, ISTAT and city tax.
Whenever we needed assistance, the Alberigo team responded promptly and competently. It is fundamental for us to know that a skilled human team is ready to support us in real time.
Alberigo's interface is incredibly versatile: it allows you to manage bookings with a visual clarity never seen before. It perfectly adapts to our staff's workflow, drastically reducing management time.
With Alberigo, creating a booking takes just a few seconds. Everything was designed to simplify reception work: it is an immediate tool that lets us focus solely on welcoming guests.
The Marketing Automation system is a true ace up our sleeve. Automatic emails help us retain customers and propose extra services without any manual effort — an incredible saving of time and resources.
Being able to monitor my hotel's performance from my smartphone while travelling is priceless. Alberigo's Cloud technology gives me an operational freedom I had never experienced before with other management systems.
Alberigo's pickup statistics and reports are extremely powerful tools. We finally have clear, real-time data to make winning business decisions and optimise our property's occupancy.
